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Analysis of Apple's Fiscal Q1 2021 reveals a Positive Outlook with Improved Services Penetration and strong iPhone 12 shipments

1 x cover iphones and services


With Apple publishing their Financial Results for fiscal Q1 2021 next Wednesday, a timely report from Consumer Intelligence Research Partners, LLC (CIRP) was published today with analysis of the results from its research on Apple, Inc. for the first fiscal quarter of 2021. More specifically, the analysis addresses iPhone and Services performance.


CIRP has found that the new iPhone 12 models (12, 12 Pro, 12 Pro Max, and 12 mini) accounted for 56% of US iPhone sales in the quarter. iPhone 12 and iPhone 12 Pro Max had the largest share for a single model, at 17% each as presented in Chart 1 below. The model mix resulted in a US Weighted Average Retail Price (US-WARP) of $873 for the quarter, compared to $809 for the December 2019 quarter.


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2 iPhone Chart CIRP Jan 21  2021


Statement by Josh Lowitz, CIRP Partner and Co-Founder: "For the full quarter, the new iPhone 12 models, and in particular the most expensive ones, garnered a significant share of sales. Even though these models were not available for the entire quarter, the model mix and pricing drove US-WARP to $873, the highest level we’ve seen in the almost 10 years we’ve surveyed iPhone buyers. US-WARP is similar to the Average Selling Price figure that Apple disclosed until two years ago. The core iPhone 12 had 17% of sales and was priced $100 more than last year’s iPhone 11. iPhone 12 Pro Max, priced at $1099, matched its share, with the $999 iPhone 12 Pro right behind. For all models, around half of buyers upgraded from base storage, further boosting average selling price."


CIRP also found that in the Services segment, Apple improved penetration among the various services that we track. Paid iCloud storage, Apple TV, and Apple Music streaming services each improved penetration among customers that purchased an Apple product in the quarter. Other services maintained penetration relative to the December 2019 quarter as Chart 2 below reveals.


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3 CIRP chart  2019 vs 2020 services


Statement by Mike Levin, CIRP Partner and Co-Founder: "Apple Music and Apple TV improved penetration nicely in the quarter, so over one-third of customers have the streaming music service, and over one-quarter have streaming video. Apple always had decent uptake of iCloud storage, with over half of buyers reporting paid usage. Other services, like podcasts and paid news, are relatively steady at earlier levels, while Apple still struggles to sell AppleCare warranties. The diverse results show the challenges of the Services segment, with well-established ones like podcasts, well-integrated ones like iCloud storage, newer ones like Apple TV, and lagging ones like AppleCare, all facing a range of competitors eager to take on Apple as it works to grow these businesses."


10.0F1 - Apple Market Statistics Bar


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