Although Samsung has quickly admitted to their recent camera defects and promising free replacements, it's embarrassing that a feature this important has problems popping up so early on after its debut. The camera module of the Galaxy S5 is mostly supplied by their own Samsung Electro-mechanics division, so there's no one else to blame for the camera's failure. The full extent of the problem is unknown at this time, but it could hurt their next quarter's financials if the problem is found to be extensive.
Samsung Electronics (SEC) admitted the camera defects of its flagship smartphone 'Galaxy S5,' and will replace them for free. In the US the company decided to replace those phones having the 'Warning: Camera Failed' message pop up, and said it would provide after-sale service if the same problem appears in Korea. SEC found that the camera defects of the Galaxy S5 are attributed to the ROM, the memory storage device within the module.
SEC (CEO Kwon Oh-hyeon) has been replacing those Galaxy S5's sold by a US cell phone carrier, Verizon, which have camera defects, starting on April 26, whereas the company said it would provide free service for the terminals sold in Korea starting today.
If the "camera error" message appears on the display screen of the Galaxy S5, the camera will be permanently disabled. Since it is a hardware problem, it cannot but be replaced.
The defect of the camera drive was first discovered in the phone sold by Verizon in the US, but the same problem occurred in models for other cell phone carriers like Sprint.
A Samsung insider stated that "Those terminals with defects are smartphones sold soon after the release of the Galaxy S5, and we do not know the exact number. If you visit the Samsung Cell Phone Service Center, you can have the defective handset replaced."
In 2013, the Korean Press was shocked at Samsung's S4 Sales disaster in-part due to the Galaxy S4 Battery Disaster which China's Central Television slammed Samsung for their faulty phones. The new camera defects continue to show a trend of Samsung's shoddy smartphone workmanship